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Uptime & User Adoption

The key to your project’s success is that it is designed for reliability and high operational uptime. As well, that it is easy for anyone to use ensuring you receive the value of your invested time and money.

Interactive Audio Visual provides the following three primary services to assist you in this manner.

Systems Design and Specification

Utilizing a consultative approach we meet with you and other client stakeholders, perform a needs assessment, initial facilities review, and define operational and performance expectations. Once this is completed, we build, depending on your acquisition methodology, either a budgetary or clearly defined proposal for submission. Upon submission to you we demonstrate how we have addressed your various needs and expectations. If the expected submission is budgetary only, we provide an overview of the solution and of the required financial commitment to meet it – not a detailed price breakdown.

Such proposals can define systemic architecture, product(s) as well as operational and/or performance specifications, and can also provide optional lifecycle management budgets.


Consultation

IAV can also just serve as a consultant on your project. In this service the earlier process is the same as above, but the deliverable would be a conceptual design along with a product specification incorporating the operational and performance requirements necessary to meet your needs and expectations. The resulting deliverable is a document which you may use later in an RFP for the final solution.


Training

Training can include on-site and/or remote end user training when your project is deployed. This will ensure that all your team members understand how to get meetings started quickly, thus improving productivity. We can also train your IT support team members on first line assistance.

Training may also include custom creation of systems user guides, quick How-To notes or presentations for new hires to refer to. Our on-site (re)training services can be leveraged on a pre-scheduled basis as well if and when you deem appropriate.

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